At Codenture Technologies, we are committed to delivering our digital services, creative solutions, and project deliverables within the timelines agreed upon with our clients. Since our services are primarily digital, delivery is generally made electronically through email, cloud storage, project management platforms, or other mutually agreed communication channels.
This Delivery Policy applies to services provided by Codenture Technologies, including but not limited to:
The estimated delivery timeline for each project will be communicated to the client before or at the time of project confirmation.
Delivery timelines may vary depending on:
The final delivery schedule may be mentioned in the project proposal, quotation, invoice, agreement, or other written communication between Codenture Technologies and the client.
To ensure timely delivery, the client is required to provide all necessary information, content, images, brand assets, login credentials, approvals, and other materials required for the project.
Any delay in providing required materials, feedback, approvals, or decisions may result in a corresponding extension of the project delivery timeline.
For website projects, delivery may include the completed website being made available on the client's hosting/server, staging server, or another agreed environment.
Where applicable, the client may be required to provide:
Final deployment will generally be carried out after the agreed project scope has been completed and the required client approvals or payments have been received.
For logo, branding, social media, graphic, print, and other creative projects, final files will be delivered in the formats agreed upon for the respective project.
Depending on the project, deliverables may include formats such as JPG, PNG, PDF, SVG, AI, PSD, or other suitable formats.
Editable/source files will only be included where specifically agreed upon as part of the project scope or quotation.
For digital marketing services, deliverables such as creatives, content, campaign setup, reports, strategy documents, or other marketing materials will be provided according to the agreed service plan and schedule.
Campaign performance, advertising platform approval, reach, engagement, leads, conversions, or other third-party platform results are not guaranteed, as these may depend on external platforms, market conditions, audience behaviour, budgets, and other factors outside our direct control.
Where revisions are included in a project, the number of revisions will be based on the terms agreed at the time of order or project confirmation.
Additional revisions or changes beyond the agreed scope may require additional charges and/or additional delivery time.
A project may be considered ready for final delivery once the agreed deliverables have been completed and approved by the client.
Digital deliverables may be delivered through:
The client is responsible for ensuring that the contact details and access information provided to Codenture Technologies are accurate and functional.
Codenture Technologies will make reasonable efforts to meet agreed delivery timelines. However, delivery may be delayed due to circumstances beyond our reasonable control, including but not limited to:
In such cases, the revised timeline will be communicated to the client where reasonably possible.
Upon completion of the agreed project and settlement of all applicable outstanding payments, Codenture Technologies will provide the final agreed deliverables and, where applicable, the necessary access credentials or deployment information.
Any additional work, modifications, maintenance, or support requested after final delivery may be treated as a separate service and may be chargeable.
The delivery of digital files, deployment of a website, submission of final designs, or completion of an agreed service through the designated communication channel may be considered delivery of the respective project deliverable.
Clients are encouraged to review the delivered materials promptly and communicate any issues or discrepancies within a reasonable period.
For questions regarding project delivery, timelines, or deliverables, please contact us:
Codenture Technologies
E-Mail: info@codenturetech.com
Website: www.codenturetech.com
We will be happy to assist you with any delivery-related queries.